Ugly Carpet Stains? Try These Cleaning Tips for Food Stains

carpet stain‘Tis the season to eat, drink, and be merry! The holidays are a prime time for holiday parties and family get-togethers. When you combine a lot of people with a lot of food, a lot of spills and stains can happen.

NEW Solid Surface Cleaning can be your after-party ally.

An ugly stain can ruin a perfectly beautiful carpet, tile, or stone floor. We’ve seen some doozies! You could spend a small fortune to replace the flooring, or you could call us to remove the stain. Our stain removal techniques extend the life of your carpet or flooring and save you money in the long run. Here are the Dos and Don’ts for cleaning up food and drink spills.


Use over-the-counter cleaners, soap or detergents. These stain removers typically aren’t strong enough to remove the stain, and they might set the stain or cause permanent discoloring.


Blot or dab the spill using a white rag or paper towel. Avoid using a colored rag, because its color may transfer to the surface you’re trying to clean.


Use the 8-ounce bottle of spot remover we left behind after cleaning your carpet, tile, or vinyl floors. The spot remover is safe for any cleanable surface.


Call us and tell us what happened. We’ll work with you to determine the best option for stain treatment and removal.

Cleaning solutions for carpet stains

At NEW Solid Surface Cleaning, we know what cleaning solutions to use to remove the stain without discoloring the flooring. Depending on the type of spill, we use an oxidizer or a reducer, whichever is right for the job. Oftentimes, a stain requires a very thorough flushing. We have the water and equipment necessary to flush the carpet, vinyl, and tile floors. We also have techniques to dry floors quickly and safely. You’ll be able to walk on the floor again in no time.

So, enjoy the food, family, and fun of the holiday season. Don’t worry about spills and stains, because NEW Solid Surface Cleaning is your after-party ally.

Allergy relief with Just Gone system

allergy reliefSeptember marks the start of the school year, the first day of Fall, and the debut of the Green Bay Packers’ 100th football season. For people who suffer from a seasonal allergy (often called hay fever), September is a time when respiratory problems become one of their toughest competitors in the game of life.

Airborne allergens

Taking the field are opponents like mold and fungus spores which are airborne in summer and fall. Allergy sufferers also deal with their legendary adversary, ragweed pollen, which is wind-borne in late summer and fall. These dominating allergens trigger hay fever symptoms like runny, itchy, and watery eyes, stuffy nose, sneezing, and a yearning for a hard frost and cold weather when seasonal allergies will subside.

Tackling seasonal allergies

Suffering through seasonal allergies is worse than losing a game in the 4th quarter to your worst rival. That’s why it’s important for people with hay fever to develop a game plan to tackle fall allergies.

Just Gone system

We can help. In addition to cleaning tile, grout, carpeting, stone, and vinyl floors, NEW Solid Surface Cleaning also offers allergy relief and odor removal services for homes in the Green Bay area. Our Just Gone system is the “star quarterback” we bring into your home to remove allergens and odors. Just Gone uses naturally occurring Chlorine Dioxide. This chemical is known for its allergen releasing and odor removal capabilities. It leaves your home smelling fresh and allergen-free. Just Gone brings relief to allergy sufferers, in addition to removing troublesome odors in a home.

Removing odor

Unlike odor removal products found on the store shelves, Just Gone doesn’t cover up the smell. It permanently removes it. Odors vanish with one simple and quick application. Just Gone tackles odors caused by:

  • Cigarette and cigar smoke
  • Musty and mildewy basements
  • Sewer and drain backups
  • Dampness and mold
  • Garbage and trash
  • Skunk spray
  • Animal and human urine

Contact Us

NEW Solid Surface Cleaning is the home team you can trust when it comes to allergy relief and odor removal services in your home.

Call Randy at 920-604-3773 to schedule your appointment.

Easy way to clean your stone, tile, and grout

how to clean floor tile, stone, groutWouldn’t you love to wave a magic wand to clean your tile floors?

We may not be magicians, but we have the professional tools that will leave your tile floors bright and shiny. Tile and grout cleaning is one of the professional services we offer customers in Northeast Wisconsin. We’ll leave your floors sparkling. Before we walk out your door, we’ll give you some cleaning tips so you can maintain that sparkle on your own.

Here is our recommendation for cleaning manmade ceramic or porcelain tile and natural stone flooring such as travertine, slate, marble, granite, or limestone. (You would clean the floor the same way, whether it’s manmade tile or natural stone.)

  • Sweep the floor to remove any loose dirt or debris
  • Wash the floor with a no-rinse cleaner, also known as a neutral pH cleaner
  • A vinegar/water mixture is a natural alternative that works well also. Add a few ounces of vinegar to a quart of warm water, and start mopping
  • A steam mop works well, as well as micro-fiber mops
  • Avoid multi-surface cleaners like Top Job, Pine-Sol or Mr. Clean because they can leave a soapy residue in the grout line that’s a magnet for dirt. If you do use these detergents, be sure to rinse the floor thoroughly after cleaning.

Keeping the grout lines clean and stain free can be tricky. Grout is concrete, and it’s very porous. It absorbs dirt, mold, mildew, and bacteria and can erode over time. To keep the grout line clean and to prolong its life, we recommend sealing it. Sealing protects the grout line for 5-6 years. Flooring installers typically don’t return after the grout has cured to seal it, so it’s one of the professional cleaning services we offer.

How often you clean your tile or stone floor depends on your lifestyle. Homes with kids and pets or businesses with high traffic areas require more frequent cleaning.

We recommend contacting us to schedule floor cleaning every year or every other year. When the floor loses its shine, it’s time to give us a call to schedule a professional cleaning.

We’ll perform the magic that leave your floors sparkling. Call Randy at 920-604-3773 to schedule your appointment.

NEW Solid Surface Cleaning is now certified in natural stone restoration and refinishing – Call for a quote

stone floor refinishing - restoration Green Bay refinishing marble floors granite counter-tops Green Bay Randy Grygiel of NEW Solid Surface Cleaning in Pulaski has completed the MB Maintenance of Natural Stone Course taught by restoration specialist Stu Rosen. At the intensive, four-day class in Wilson, North Carolina, Randy gained hands-on experience in identifying types of stone, honing and polishing stone floors, fixing chips and cracks, and polishing vertical and horizontal pieces of stone.

“There’s nothing like doing it hands-on and learning from an expert,” Randy said.
Stone repair specialists are in demand in Green Bay and the Fox Cities, and NEW Solid Surface Cleaning now has the knowledge and experience to meet that demand.

“As floor care specialists we are dealing with all types of floors, and we’re getting asked more and more to look at stone counter-tops, showers, and floors,” Randy said. When a manmade tile is damaged, you replace it. When natural stone is damaged by cracks, chips, or unevenness, it needs to be repaired.

The first objective of the course was to learn how to identify different kinds of stone. There are hundreds of types of marble, granite, slate, limestone, and other natural stones.
“That was the most beneficial — learning how to identify stone and what process that stone needs to restore it,” Randy said. “If you don’t know how to do it properly you can damage a floor.”

The course also covered a wide range of techniques for maintenance and repair:

  • Cleaning and stain removal
  • Repairing scratches and chips
  • Removing the unevenness between tiles (lippage removal)
  • Terazzo refinishing
  • Honing stone to a smooth matte finish for a natural look
  • Polishing stone to a highly reflective vibrancy for a glossy look
  • Restoring shower stalls (including grout repair and caulking)

Randy also learned a process to repair etching, a condition which occurs when soft marble, limestone, and Travertine come in contact with something acidic. “You can set a glass of orange juice down, and it leaves a ring on a polished surface. We can fix that,” Randy said. “Now that I’ve taken the class we can offer restoration services like these.”

Natural stone sometimes needs just a good cleaning and polishing, and NEW Solid Surface Cleaning has been providing these services for years. Now NEW Solid Surface Cleaning has invested in the equipment and training to be a full-service restoration and refinishing provider.

Call Randy at 920-604-3773 to discuss restoration and refinishing options for your natural stone floors, countertops, and shower stalls.